STUFF YOU SHOULD KNOW
DO YOU USE FREE RANGE EGGS?
Actually, we don't use eggs at all. All of our ice creams are egg-free. However, some of the cookies used in our ice cream sandwiches use eggs. This information is listed on the nutrition label.
ARE YOUR ICE CREAMS GLUTEN FREE?
For the most part, yes. All of our Signature Flavours are gluten free, except for Birthday Cake ice cream. However, some of our Freeze Craft & Limited Edition flavours will have mix-ins that contain gluten. We will always declare this, and any other allergen information, on our nutrition label.
IS YOUR ICE CREAM ORGANIC?
We use Zany Zeus organic milk and organic cream, which is the main component of our ice cream. We also use other organic ingredients and those will either be listed in the nutrition label or in our ice cream description.
DOES YOUR ICE CREAM CONTAIN PRESERVATIVES OR ADDITIVES?
No. We try to replicate home-made ice cream and, in doing so, do not add gums or preservatives like other manufacturers. We feel this keeps the taste experience as authentic as possible.
WHY ARE YOU SO FOCUSED ON EATING LOCALLY?
Sourcing local ingredients (as much as we possibly can), and supporting New Zealand businesses is important, not only to us, but to all New Zealanders.
When you buy locally made food, it's going to be fresher. And let's face it, fresher tastes better.
By supporting local businesses, you're supporting New Zealand's economy. And because it's made locally, it won't travel as far. It's better for the environment.
Plus, New Zealand has the world's best dairy, so naturally, New Zealand has the world's best ice cream.
WHERE IS YOUR ICE CREAM MADE?
We make our ice cream and mix-ins in Shelly Bay, Wellington, New Zealand.
WHERE CAN I BUY YOUR ICE CREAM?
A list of suppliers is located under the Where to Buy page. If you can't find your city or favourite store on our list, let us know and let your store know!
WHAT SHOULD YOUR ICE CREAM LOOK LIKE WHEN I FIRST OPEN IT?
Our ice cream leaves our facility at -20C and has been kept in these conditions as soon as it's been packaged.
If you experience ice cream that looks melted / re-frozen, this is likely do to mis-handling at the store or in the frozen transport process. Because we do not use additives to reduce the impact of temperature fluctuations, our ice cream is more vulnerable to these irregular situations.
WILL YOU EVER MAKE NEW FLAVOURS?
I HAVE MORE QUESTIONS - WHAT DO I DO?